Cancellations & refunds

Looking for a refund? We're here to help make this easy.

Short version: cancel more than 48 hours before your session and you get every dollar back. After that, the seat is yours — but you can hand it to someone else.

Last updated August 14, 2026

Las Vegas — Tuesday, September 15, 2026, 9:30–11:00 AM PT

  • $47 today holds your seat for the Toolbox Workshop — Las Vegas, Tuesday, September 15, 2026, 9:30–11:00 AM PT.
  • The remaining $250 is automatically charged to this same card on Sunday, September 13, 2026 at 9:30 AM PT. That's $297 in total.
  • Cancel any time before Sunday, September 13, 2026 at 9:30 AM PT and your $47 is refunded in full. After that the deposit is non-refundable and the balance is charged.
  • Can't make it? Send a colleague in your place — seats are transferable up until we start.
  • The session is recorded. The replay is for the room only: attendees keep access, and it isn't for sharing or resale.
  • No-shows get the replay, not a refund.
  • If we have to move the date, you get a full refund — deposit and balance — no questions asked.

Virtual — Thursday, September 17, 2026, 9:30–11:00 AM PT

  • $47 today holds your seat for the Toolbox Workshop — Virtual, Thursday, September 17, 2026, 9:30–11:00 AM PT.
  • The remaining $250 is automatically charged to this same card on Tuesday, September 15, 2026 at 9:30 AM PT. That's $297 in total.
  • Cancel any time before Tuesday, September 15, 2026 at 9:30 AM PT and your $47 is refunded in full. After that the deposit is non-refundable and the balance is charged.
  • Can't make it? Send a colleague in your place — seats are transferable up until we start.
  • The session is recorded. The replay is for the room only: attendees keep access, and it isn't for sharing or resale.
  • No-shows get the replay, not a refund.
  • If we have to move the date, you get a full refund — deposit and balance — no questions asked.

The timeline for every seat

  • Today — $47 holds your seat and saves your card.
  • 72 hours before your session — we email you a heads-up that the balance is about to run, with your cancel link in it.
  • 48 hours before your session — the $250 balance charges automatically. This is also the cancellation deadline.
  • Workshop day — we build the thing with you, live.

How to cancel

Every confirmation and reminder email has a personal cancel link. Click it more than 48 hours before your session and your $47 is refunded in full and no balance is charged — no form, no email chain, no asking why.

Lost the email? Write to hi@summercaimp.com from the address you paid with and we'll cancel it for you.

After the deadline

Once the 48-hour mark passes, the deposit is non-refundable and the balance has already run. We hold small rooms — 14 seats in Las Vegas, 40 seats in Virtual — and turn others away, which is why the line is drawn there.

Your seat is still transferable right up until we start — email us the new person's name and address and it's done. No-shows keep the replay, not a refund.

If we move or cancel

If we change the date or cancel the session, you get everything back — deposit and balance — automatically, no questions asked.

Skills and Kits

Downloads are delivered instantly, so they're final sales. But if a file is broken, wrong, or never showed up, email us within 14 days and we'll fix it or refund it.

How refunds arrive

Refunds go back to the original card through Stripe. Banks usually take 5–10 business days to show it. We email you the moment it's issued.